Welcome to our Privacy Policy
Last updated: September 3, 2026
M3 Studios, Inc. (“we,” “us,” or “our”) operates https://m3studiosmiami.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our services.
1. Information We Collect
We collect the following types of information:
- Contact information: name, email address, phone number, company or production name, and similar details you provide through our website forms, by phone, or by text.
- Booking information: dates requested, studio or amenity requested, crew size, production details, and related requirements.
- Technical information: IP address, browser type, device type, and browsing activity collected through cookies and similar technologies.
- Communications: messages, call recordings, and correspondence exchanged with us, as described in Sections 4 and 5.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide availability and quotes.
- Schedule, confirm, and manage studio bookings.
- Send booking confirmations, reminders, and updates.
- Request feedback after a booking.
- Send promotional messages where you have chosen to receive them.
- Improve our website and services.
- Maintain security and prevent fraud.
- Comply with legal obligations.
3. Information Sharing and Disclosure
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with service providers who perform functions on our behalf, such as website hosting, communications delivery, scheduling, and payment processing. These providers are permitted to use the information only to perform those functions. Text messaging opt-in data and consent are never shared with third parties.
We may disclose information if required by law, including in response to subpoenas, court orders, or lawful investigations.
We do not sell your personal information.
4. SMS Communication
By providing your phone number through our website, by phone, or in person, you consent to receive text messages (SMS) from M3 Studios related to your inquiry, booking, or other business communications. These may include booking confirmations and reminders, updates on booking details, requests for feedback, and occasional promotional offers and event notifications.
- Message frequency: message frequency varies based on your interaction with us.
- Opting out: you can stop receiving messages at any time by replying STOP to any message. You will receive a confirmation and messages will cease.
- Support: reply HELP for assistance, or get in touch through our contact page at https://m3studiosmiami.com/contact-us/.
- Carrier liability: mobile carriers are not liable for delayed or undelivered messages.
- Fees: standard message and data rates may apply.
5. Call Recording
Calls to and from our business phone number may be recorded for quality assurance and training purposes. Recordings are not retained indefinitely and are deleted on a routine basis. If you do not wish to be recorded, you may end the call or contact us in writing instead.
6. Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and measure performance. This may include analytics services such as Google Analytics, which collect non-identifying information about how visitors use our site.
We use Google Ads remarketing to advertise on third-party websites, including Google, to previous visitors to our site. Third-party vendors including Google use cookies to serve ads based on prior visits. You can set preferences through the Google Ad Preferences page, or opt out of interest-based advertising entirely through your cookie settings or a browser plugin.
You can adjust cookie settings in your browser, though disabling cookies may affect some site functionality.
7. Data Retention
We retain personal information for as long as needed to provide services and to maintain business and service records, and afterward only as required to meet legal, accounting, or tax obligations. Call recordings are retained on a short-term basis as described in Section 5.
8. Your Choices
You may request access to, correction of, or deletion of your personal information through our contact page at https://m3studiosmiami.com/contact-us/. You may opt out of promotional emails using the unsubscribe link in any message, and out of text messages by replying STOP.
9. Security
We use commercially reasonable measures to protect personal information against unauthorized access, disclosure, or loss. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our services are directed to adults and we do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date, and continued use of our website constitutes acceptance of those updates.
12. Contact Us
Questions about this Privacy Policy can be sent through our contact page at https://m3studiosmiami.com/contact-us/.
M3 Studios, Inc.
4000 NW 36th Ave
Miami, FL 33142
United States